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Rev A · Effective July 25, 2026
These Standard Terms and Conditions of Sale govern all quotations, orders, and processing performed by Gleco Plating, Inc. at its Rowlett and McAllen, Texas plants, including Gleco Paint & Powder Coating. By submitting a purchase order or delivering material to Gleco for processing, you accept these terms. Our AS9100D / ISO 9001:2015 certificate and supplier quality flow-down documents are available on our Certifications page. Questions? Call (972) 475-2726 or email info@glecoplating.com.
These Standard Terms and Conditions of Sale (“Terms”) govern all quotations, orders, and services performed by Gleco Plating, Inc. (“Gleco”). By submitting a purchase order or delivering material to Gleco for processing, the customer (“Customer”) accepts these Terms in full.
These Terms apply to the current order and to all future orders between the parties unless superseded by a written agreement signed by an authorized officer of Gleco. Any additional, different, or conflicting terms contained in a Customer purchase order, portal, invoice, or other document are expressly rejected and are not binding on Gleco unless separately agreed to in a writing signed by an authorized Gleco officer. Gleco’s commencement of processing does not constitute acceptance of Customer terms.
Where Customer and Gleco have executed a supply agreement, quality agreement, or master services agreement, that document controls to the extent it conflicts with these Terms.
Only written quotations issued by Gleco are valid; verbal quotations are not honored. Quotations are open for acceptance for thirty (30) days from the date of issuance. After thirty days, prices and terms are subject to change without notice.
A quotation covers only the processes, specifications, part numbers, and quantities expressly identified in it. Operations not referenced in the quotation — additional cleaning, stripping, masking, sorting, straightening, baking, testing, special packaging, or certification beyond Gleco’s standard Certificate of Conformance — are not included and will be quoted separately.
Each purchase order must state, at minimum: the part number and current revision level, quantity, the complete finish specification (including class, type, grade, and thickness where the specification requires them), any masking or selective-plate requirements, any critical dimensions or areas, any bake or stress-relief requirement, and any special test, packaging, or certification requirement. An electronic copy of the purchase order should reach Gleco at least twenty-four (24) hours before the material arrives, and a complete purchase order must accompany every shipment.
Non-recurring engineering (NRE). New parts, new specifications, or requirements that call for process development, trial runs, tooling or fixture design, qualification testing, or first article work may carry a separate non-recurring engineering charge. NRE charges are quoted in advance, are billed whether or not the part subsequently enters production, and are not refundable against production orders unless the quotation expressly states otherwise.
First article inspection. Where a purchase order or specification requires First Article Inspection, Gleco performs and documents FAI to AS9102 using Forms 1, 2, and 3 with a ballooned drawing. FAI is a quoted, chargeable activity and must be identified on the purchase order at the time of order. Lead time for an order requiring FAI is measured from Gleco’s receipt of a complete and legible drawing package, not from receipt of material.
Gleco reserves the right to accept or decline any order.
Minimum lot charge. Each process Gleco offers carries a minimum lot charge. A quoted unit price is effective only when the total value of the order for that process (quantity × unit price) exceeds the applicable minimum. Where a per-piece, per-pound, or per-square-inch calculation yields less than the applicable minimum, the minimum lot charge applies.
Minimum line item charge. On purchase orders containing multiple line items, a minimum charge applies to each line item. The charge for a line item is the greatest of: (a) the extended value of the line item (quantity × quoted unit price); (b) the applicable minimum line item charge — twenty dollars ($20.00) unless a higher minimum is stated in Gleco’s quotation; or (c) the minimum lot charge for the process divided by the number of line items on the purchase order. Certain processes, specifications, and part configurations carry a higher minimum line item charge, which is identified on the quotation.
Current minimum lot charges by process are available from Gleco Customer Service on request and are stated on each quotation.
Prices are based on the part configuration, surface area, specification, and quantity described in the quotation.
Adjustment after receipt. Quotations are prepared from the drawings, specifications, samples, part counts, and descriptions furnished by Customer. If the material actually received differs from those representations — in configuration, surface area, weight, geometry, racking or masking complexity, base-material or surface condition, quantity, or in any respect not evident from the documentation provided — or if a requirement material to cost was omitted from the information on which the quotation was based, Gleco may adjust the price or requote the work. Gleco will notify Customer of the adjustment before processing begins or, where the difference is discovered during processing, as promptly as practicable. Customer may decline the adjusted price and retrieve its unprocessed material at Customer’s cost; work already performed remains chargeable.
Precious metals. Work involving gold, silver, or other precious metals is priced from the metal market at the time of order or under a separately agreed index-and-surcharge arrangement. Precious-metal pricing is not held for the standard quotation period and commodity surcharges may be invoiced separately.
Cost adjustments. Gleco may adjust prices to reflect documented changes in the cost of metals, chemistry, energy, regulatory compliance, or freight, on thirty (30) days’ written notice.
Prices are exclusive of federal, state, and local taxes and government charges, which are the responsibility of the Customer unless a valid exemption certificate is on file.
Payment terms are Net 30 days from the date of invoice unless otherwise stated in writing. Past-due balances are subject to a finance charge computed at a monthly periodic rate of one and one-half percent (1½%), an annual percentage rate of eighteen percent (18%), or the maximum rate permitted by Texas law, whichever is less.
Early payment discount. A discount of two percent (2%) of the invoiced processing charges is available on invoices paid in full within ten (10) days of the invoice date (2/10, Net 30). The discount applies to processing charges only — not to freight, taxes, precious-metal surcharges, or past-due balances — and is forfeited on any invoice not paid in full within the discount period.
Credit card payments. Payments by credit card are subject to a surcharge of up to three percent (3%), not to exceed Gleco’s actual cost of card acceptance, disclosed at the time of payment. The surcharge covers processing fees only; Gleco does not profit from it.
Invoices not disputed in writing within fifteen (15) days of issuance are deemed accepted as correct.
Accounts more than forty-five (45) days past due may be placed on shipment hold, converted to prepaid or C.O.D. terms, or both, without liability to Gleco. Customer is responsible for all costs of collection, including reasonable attorneys’ fees and collection agency charges.
Extension of credit is at Gleco’s discretion. Customers requesting credit terms authorize Gleco to obtain and verify financial and trade references, and Gleco may require updated financial information as a condition of continued credit.
Customer may not withhold, offset, or deduct payment on account of a disputed claim; claims are handled under Sections 12 through 14.
Customer is solely responsible for the accuracy, completeness, and currency of all drawings, specifications, process requirements, and instructions furnished to Gleco, and for confirming that the finish specified is appropriate for the base material, the part’s intended service environment, and any downstream assembly or joining operation.
Gleco processes to the latest revision of the specification in effect at the time of processing unless the purchase order specifies a fixed revision. Customer must notify Gleco in writing of any drawing or specification revision before the affected material is processed. Material processed to a superseded revision because Customer failed to give notice is Customer’s responsibility, and any resulting rework or replating will be charged.
Where Customer furnishes detailed processing instructions, Gleco’s responsibility is limited to executing those instructions as written. Gleco does not undertake to review, validate, or engineer Customer’s specification and assumes no design responsibility for the part or its finish selection.
Customer is responsible for the condition, cleanliness, alloy, temper, heat-treat condition, and prior processing history of all material delivered to Gleco, and must declare in writing the base material, heat-treat condition, tensile strength or hardness where relevant, and any prior coating.
Gleco reserves the right to reject material, or to apply additional charges, for parts presented with excessive oil, scale, rust, weld spatter, burrs, buffing compound, sealants, adhesives, embedded media, or surface conditions below normal commercial standards.
Gleco assumes no responsibility for the quality, adhesion, appearance, or corrosion performance of coatings previously applied by others. Where an existing finish must be removed, stripping is performed under Section 17.
Customer must furnish a reasonable quantity of parts to allow for setup, process qualification, testing, and destructive test coupons where a specification requires them. Parts consumed in required testing are chargeable to the order.
Customer must identify any part that is safety-critical, flight-critical, serialized, or subject to lot traceability at the time of order.
Gleco maintains a quality management system certified to AS9100D and ISO 9001:2015. Gleco is ITAR registered with the U.S. Department of State, Directorate of Defense Trade Controls, and is DFARS compliant. A copy of Gleco’s current AS9100D / ISO 9001:2015 certificate is available on Gleco’s website and will be furnished on request.
A Certificate of Conformance is issued with every order, identifying the part number, quantity, specification and revision processed, and the lot or traveler reference. The Certificate of Conformance attests to conformance with the processes and tests expressly identified on it. Testing beyond Gleco’s standard in-process and final verification — salt spray, hydrogen embrittlement testing per ASTM F519, thickness by cross-section, adhesion, alloy composition, third-party laboratory testing, or first-article inspection reporting — must be requested and quoted as a separate line item at the time of order.
Gleco maintains production records for a minimum of seven (7) years.
Customer, Customer’s customer, and regulatory or certifying authorities have right of entry to the applicable areas of Gleco’s facilities and to applicable records relating to Customer’s product, on reasonable advance notice and subject to Gleco’s safety, confidentiality, and export-control requirements.
Gleco does not subcontract processing of Customer material without Customer’s prior approval.
Metal finishing is a chemical and electrochemical process performed on Customer-owned material. The following are normal characteristics of the processes Gleco performs and are not defects unless the purchase order expressly states otherwise and Gleco has accepted that requirement in writing:
Where results are unsatisfactory because of base-metal imperfections, changes in the grade or composition of the material, prior processing by others, or Customer’s fabrication practice, Customer remains responsible for the contracted processing charges.
Steel parts having a tensile strength at or above 1,000 MPa (approximately 150 ksi) or a hardness at or above HRC 31 — and any part where the governing specification requires it — must be baked for hydrogen embrittlement relief following plating.
Customer is responsible for identifying on the purchase order every part requiring stress relief or embrittlement relief bake, and for specifying the required bake time, temperature, and governing specification (for example ASTM B850, AMS 2759/9, or a customer process specification). Bake is a separately quoted, separately charged operation.
Gleco is not liable for hydrogen embrittlement, delayed brittle failure, or any consequence thereof where Customer did not identify the requirement, misstated the material condition or tensile strength, or where the part was not presented for bake within the time window required by the applicable specification. Embrittlement testing per ASTM F519 is performed only when specified and quoted.
Standard turnaround is approximately three (3) weeks from receipt of complete material and a complete purchase order. Expedited processing is evaluated against available capacity and is subject to an expedite charge.
Ship dates are estimates. Gleco will use commercially reasonable efforts to meet them and will notify Customer promptly when a committed date is at risk. Gleco is not liable for delay in shipment, and delay does not entitle Customer to cancel, reject conforming work, or claim damages of any kind, including downtime, expediting, or line-down charges.
Gleco may make partial or installment shipments, each of which may be invoiced separately.
Deliveries made within ten (10) days of a specified date are deemed timely.
Title to Customer-supplied material remains with Customer at all times.
Shipments are F.O.B. Gleco’s facility. Risk of loss for outbound shipments passes to Customer at the point of shipment. Gleco assumes no liability for loss or damage to material in transit to or from its facilities; transit claims must be pursued directly with the carrier.
Gleco is not an insurer of Customer material. Except as provided in Sections 13 and 16, Gleco is not liable for loss of or damage to Customer material in its possession arising from fire, explosion, flood, storm, theft, vandalism, casualty, or act of God. Customer is responsible for maintaining property insurance on its material while in Gleco’s possession. Where Customer requires Gleco to carry additional coverage, it must be requested in writing and is subject to a separately quoted charge.
Material is returned in the containers, racks, dunnage, and packaging in which it was received unless Customer specifies otherwise in writing and accepts the associated charge. Damage arising from the use of Customer-supplied containers is at Customer’s risk. Customer is responsible for supplying serviceable returnable containers in sufficient quantity.
Customer is responsible for inspection and acceptance of processed material upon receipt.
Claims for shortage in count or weight, visible damage, or nonconformance must be made in writing and received by Gleco within ten (10) business days after Customer’s receipt of the material. Claims for latent nonconformance not discoverable on receiving inspection must be made in writing within thirty (30) days after receipt. Material not rejected within these periods is deemed accepted.
A variance in quantity of up to three percent (3%) of the lot, arising from processing loss, count variance, destructive or sample testing, or in-process rejection, is a normal incident of metal finishing and is allowed without charge or liability. On aerospace, defense, serialized, or lot-traceable work identified as such on the purchase order, this allowance is one percent (1%). Losses in excess of the applicable allowance are handled under Section 13.
Gleco must be given the opportunity to inspect allegedly nonconforming material before it is returned, and material must be returned in the condition in which it was delivered, complete with the original lot identification. Any further processing, machining, assembly, coating, stripping, or shipment of allegedly nonconforming material by Customer or a third party constitutes acceptance of that material and a waiver of any claim against Gleco.
Gleco maintains a formal Scrap and Lost Parts Policy under its AS9100D quality system. Scrap is material that does not meet the agreed specification and cannot be reworked. Lost parts are Customer-supplied parts that cannot be located during or after processing.
When scrap or loss is identified, Gleco’s Quality Assurance department investigates root cause — reviewing production records and process parameters, physically inspecting the material, consulting the personnel involved, and reviewing handling records to determine the point of loss — and implements corrective action to prevent recurrence. Gleco’s Customer Service team communicates the root cause and the available resolution options to Customer.
Where scrap or loss in excess of the allowance in Section 12 is attributable to Gleco’s error, Gleco will resolve the matter by one of the following, at Gleco’s election after consultation with Customer:
In no event will the credit exceed Customer’s documented cost of the affected raw or fabricated material. Credit is the sole and exclusive monetary remedy for scrap or lost parts and is subject to Section 16.
Scrap material is segregated from conforming product, is not returned to Customer unless Customer requests its return in writing at Customer’s expense, and is disposed of in an environmentally responsible manner in accordance with applicable regulations. Precious-metal-bearing scrap and recoverable values remain subject to Gleco’s chemical recovery and waste treatment obligations.
Gleco collects and analyzes scrap and loss data to identify trends and implement preventive measures. Records of scrap and lost parts investigations, corrective actions, and related customer communication are retained under Gleco’s document retention policy.
Nonconforming material must be reported to Gleco Customer Service, which will issue a return authorization before any material is shipped back. Returned material must reference the return authorization number, the original Gleco order or lot number, the part number and revision, and a written description of the nonconformance.
Gleco’s obligation for conforming rework is to reprocess the affected material to specification at no additional processing charge, or to strip and refinish where stripping is feasible without damage to the base material. Where the nonconformance is not attributable to Gleco, the material will be returned or reprocessed at Customer’s expense.
Gleco does not reimburse Customer or third-party rework, sorting, inspection, expediting, freight, or handling costs, and does not accept debit memos or chargebacks issued without Gleco’s prior written agreement.
Gleco warrants that the processing it performs will conform to the written specification identified on the accepted purchase order and will be free from defects in workmanship attributable to Gleco.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
Gleco makes no warranty as to the suitability of a specified finish for Customer’s application, the service life or field performance of the finished part, or the performance of the part in assembly, and gives no warranty on material previously processed by others.
Customer’s exclusive remedies for breach of this warranty are those stated in Sections 13 and 14.
GLECO’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO ANY ORDER, WHETHER IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY, OR OTHERWISE, IS LIMITED TO THE LESSER OF (A) CUSTOMER’S DOCUMENTED COST OF THE AFFECTED MATERIAL OR (B) THREE (3) TIMES THE PROCESSING CHARGES INVOICED FOR THE AFFECTED MATERIAL.
IN NO EVENT IS GLECO LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF USE, COST OF COVER OR SUBSTITUTE PROCESSING, DOWNTIME, LINE-DOWN OR STOP-SHIP CHARGES, RECALL OR FIELD-RETRIEVAL COSTS, THIRD-PARTY SORTING OR INSPECTION COSTS, ADMINISTRATIVE OR CHARGEBACK FEES, OR CLAIMS BY CUSTOMER’S CUSTOMERS, EVEN IF GLECO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any action arising out of or relating to an order must be commenced within two (2) years after the cause of action accrues.
These limitations are a material basis of the pricing on which Gleco quotes. Customer may request that Gleco assume greater liability on a specific order; any such assumption must be agreed in a writing signed by an authorized Gleco officer and is subject to an additional charge.
Stripping, salvage, refinishing of previously coated material, rework of another processor’s work, and restoration operations are accepted on a best-effort basis only, without warranty and without liability for the outcome, unless otherwise agreed in writing.
For prototype, first-article, sample, developmental, and experimental work, Gleco’s charges are earned when the work is performed and are not contingent on the success of the work or on the benefit derived by Customer.
Special tooling, racks, fixtures, masks, and process aids designed or built by Gleco remain the property of Gleco, whether or not Customer has been charged for all or part of their cost. Gleco maintains and replaces its own tooling. Customer-owned tooling furnished to Gleco is maintained in serviceable condition by Customer.
Gleco’s racking arrangements, fixturing, masking methods, bath chemistries, process parameters, and procedures are Gleco’s confidential and proprietary information. Customer agrees not to use or disclose that information to any third party.
Where Gleco develops a racking or masking approach at Customer’s request, that approach remains Gleco’s property.
Finished material is held without storage charge for thirty (30) days after notice that it is ready. Thereafter Gleco may assess a reasonable storage charge.
Material remaining at Gleco’s facility more than ninety (90) days after written notice to Customer that it is ready for release, or more than ninety (90) days after Customer’s failure to provide processing instructions, may be treated as abandoned and may be sold, recycled, or disposed of by Gleco, with any proceeds applied to amounts owed by Customer, all in accordance with applicable Texas law.
All Customer material in Gleco’s possession is subject to a general lien in Gleco’s favor for all amounts owed by Customer to Gleco, whether or not then due and whether or not arising from the specific material held.
Orders may not be canceled or changed after processing begins without Gleco’s written consent. On cancellation, Customer will reimburse Gleco for completed work, work in process, materials and chemistry committed, tooling and engineering expense incurred, and reasonable cancellation charges.
Customer must give written notice of any change in ownership, business name, or billing entity.
Gleco is registered with the U.S. Department of State, Directorate of Defense Trade Controls, under the International Traffic in Arms Regulations (ITAR), and complies with the Export Administration Regulations (EAR) and applicable DFARS requirements.
Customer must identify, in writing at the time of order, any drawing, specification, technical data, or part that is subject to ITAR, EAR, or other export control, and any part subject to government contract flow-down requirements. Customer is responsible for the accuracy of that identification and for obtaining any export authorization required for its own transfers.
Customer represents that it is authorized to furnish the technical data it provides to Gleco and that furnishing it does not violate any export control law or third-party right.
Technical data and controlled unclassified information furnished by Customer is handled under Gleco’s export compliance and information-protection procedures and is not released to foreign persons or foreign destinations without required authorization.
Each party will protect the other’s confidential business, technical, and pricing information, use it only for purposes of the order, and not disclose it to third parties except to personnel and approved subcontractors with a need to know. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from a third party without restriction, and does not prevent disclosure required by law or by a regulatory or certifying authority.
Gleco does not identify Customer as a customer in marketing materials without Customer’s consent.
Where a Customer requires a separate written confidentiality agreement, Gleco maintains a standard Mutual Confidentiality and Non-Disclosure Agreement available on request. Where a fully executed non-disclosure agreement is in effect between the parties, that agreement governs the treatment of confidential information and this Section 22 is supplemental to it.
Gleco complies with applicable federal, state, and local environmental, health, safety, and waste-treatment regulations at both of its plants, and operates under applicable RoHS and REACH substance-restriction practices where a finish is specified as compliant.
Gleco maintains a counterfeit-part risk process and a Foreign Object Debris (FOD) awareness program, and flows down applicable quality, traceability, and record-retention requirements to its own approved suppliers under Gleco’s Quality Terms and Conditions.
Statements of compliance for a specific finish — RoHS, REACH, hexavalent-chromium-free, conflict minerals, or a customer-specific restricted-substance standard — are furnished when requested at the time of order.
Gleco is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, fire, flood, severe weather, explosion, casualty, epidemic, war, terrorism, civil disturbance, labor disputes, strikes, boycotts, accidents, theft, government action or regulation, utility interruption, loss of a permit, equipment failure, or shortage or interruption in the supply of materials, chemistry, energy, transportation, or qualified labor.
If Gleco is unable to perform for such a reason, Customer may retrieve its material at Customer’s cost and risk.
Customer will indemnify, defend, and hold Gleco harmless from and against any claim, loss, liability, damage, cost, and expense (including reasonable attorneys’ fees) arising out of: (a) the design of Customer’s part or Customer’s selection of a finish or specification; (b) Customer’s failure to identify a material condition, bake requirement, export-control status, or safety-critical application; (c) the use, application, or field performance of Customer’s finished product; (d) any allegation that material or technical data furnished by Customer infringes a third-party intellectual property right; or (e) Customer’s breach of these Terms or of any applicable law.
Governing law and venue. These Terms and every order are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Dallas County, Texas. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Assignment. Customer may not assign an order without Gleco’s prior written consent.
Severability. If any provision is held unenforceable, the remaining provisions remain in effect and the unenforceable provision is modified to the minimum extent necessary to make it enforceable.
No waiver. Gleco’s failure to enforce any provision is not a waiver of that provision or of any other.
Entire agreement. These Terms, together with Gleco’s written quotation and order acknowledgment, constitute the entire agreement between the parties regarding the subject matter and supersede all prior or contemporaneous proposals, negotiations, and understandings.
Amendment. Gleco may revise these Terms from time to time. The revision in effect on the date of Gleco’s quotation or order acknowledgment governs that order. The current revision is published at glecoplating.com.
Ask before the order, not after. We would rather answer a purchasing question up front than resolve it on an invoice.
